Privacy Policy

Protecting your personal information is our top priority. This “Privacy Policy” applies to VanLoi and the information we collect and how we use it.

COLLECT INFORMATION INCLUDES:

Personal Information Collected Directly from Users: Users on the Application VanLoi may be asked to fill in certain profile information Personal profile is required according to the form information fields available on the App VanLoi to use the service such as: Full name, gender, date of birth, email address,... This information is required to complete your participation in the service as a User
Information collected directly when Users use the application: Users when using the Application VanLoi, Application VanLoi may collect some technical data such as: location, IP address, access duration/session, access device, information information about access device such as operating system, manufacturer, model…

PURPOSE OF COLLECTION OF PERSONAL INFORMATION:

The main data collection on the application includes: : Full name, gender, date of birth, email address... This is the information that the Application VanLoi is required by User to:

To process and assist the User in the User's service requests and payment transactions.
To contact the User and send information related to the use of the application.
To send marketing messages and offers to Users.
To notify Users of application updates or changes to the service provided.
To handle and respond to questions, complaints and feedback from Users.
For feedback on app usage and administration, support, and improvement of performance, User experience, and app functions.
To enable us to comply with our obligations as required by a competent state agency in conducting investigations, responding to questions or instructions as required by law.
To prevent, detect and investigate any prohibited, illegal, unauthorized or fraudulent activity.
To ensure compliance with legal regulations.
To share location, map with friends.

SCOPE OF INFORMATION USE:

To contact the User to confirm the service when receiving a request from the User
To provide information about the service to the User if there is a request from the User
To send marketing emails, introducing services that feel relevant to Users
To send notifications about app activities
To communicate and resolve complaints with Users
To contact and deal with Users in special cases

INFORMATION STORAGE TIME:

User's personal data will be stored until requested by Application Management to destroy.
Location and maps will be deleted automatically once users turn off map sharing on the app.

methods and tools for consumers to access and correct their PERSONAL DATA ON INFORMATION COLLECTOR'S SYSTEM:

Users have the right to self-check, update and adjust their personal information by using App VanLoi to edit personal information. However, the correction of personal information must ensure honesty and accuracy, and Application Management VanLoi has the right to request the User. provide documents proving the User's personal information record.
Users have the right to submit complaints about the disclosure of their personal information to 3rd parties to Application Management VanLoi. Upon receiving these feedbacks, Application Management VanLoi will confirm the information again, must be responsible for answering the reason and instructions. Users recover and secure information.

Changes to this Policy

VanLoi will regularly update this privacy policy to reflect customer feedback. VanLoi recommends that you periodically review the policy this to stay informed about how VanLoi is protecting your information.

VanLoi welcomes your questions or comments regarding the Privacy Policy. If you believe that VanLoi has not implemented this policy correctly, please contact VanLoi through the following channels:

Fanpage: facebook.com/VLLOGISTICS